Organization Diagnostics

Organizational Climate & Culture – P.U.L.S.E. Diagnostic SolutionP.U.L.S.E. stands for Perceptions Underlying Leadership & Strategy Effectiveness.  The P.U.L.S.E. is an employee feedback survey that is designed to give you a pulse of your employees’ perceptions on how things “really” are to them.The P.U.L.S.E. Employee Feedback Survey is used as a diagnostic tool to understand employee perceptions.  The P.U.L.S.E. uncovers the barriers that are keeping your organization from achieving the breakthrough results you desire.

Understanding the perceptions that exist in your organization will allow you to take the right actions. The P.U.L.S.E. surveys: Work environment, Employee Alignment and Clarity, Leadership Effectiveness, Job Satisfaction, Communication, and other areas that impact your organization.

Objectives of the P.U.L.S.E.

  1. Gain valuable insight into things that are working well and things that are not working as well as you would like for them to work
  1. Provide a basis for the strategic direction of the organization
  2. Identify gaps in Management and Leadership performance
  3. Provide a basis for training and development
  4. Identify potential customer impact issues
  5. Increase organizational effectiveness
  6. Uncover communications gaps that are inhibiting performance

 The P.U.L.S.E. Process

CAPITAL iDEA works with you throughout the process. We work with you and customize the questions specifically to use your company’s language and we also make certain to only ask for input in areas that you are willing to take action on.

We find that the communication of the survey is one of the most important parts of the process. From the onset through the communication of the results it is important for your employees to know what to expect.

We manage the entire communication process by giving you both the appropriate messages and the sequence of communication needed to engage your employees. If your employees are not engaged and trusting in the process, the information obtained will not be useful.

The P.U.L.S.E. measures:  Strategy Alignment, Work Environment, Job Satisfaction, Manager-Employee Relationships, Communication, Leadership Effectiveness, and Resources To Perform Job.

The P.U.L.S.E. is typically done online. This allows employees the option to respond anytime. However, paper formats can be provided if needed.   The P.U.L.S.E. can be develop in languages other than English.

Contact CAPITAL iDEA to find out more about the P.U.L.S.E.


Contact CAPITAL iDEA to find out more about the P.U.L.S.E.

employee feedback survey PULSE